TheHardThingAboutHardThings

DEDICATION This is for Felicia, Sophia, Mariah, and the Boocher, mi familia , for putting up with me when I was learning all of this. One hundred percent of my portion of the proceeds of this book will go to help women in developing countries gain basic civil rights via the American Jewish World Service. They truly face the hard things. CONTENTS Dedication Introduction Chapter 1: From Communist to Venture Capitalist Chapter 2: “I Will Survive” Chapter 3: This Time with Feeling Chapter 4: When Things Fall Apart The Struggle CEOs Should Tell It Like It Is The Right Way to Lay People Off Preparing to Fire an Executive Demoting a Loyal Friend Lies That Losers Tell Lead Bullets Nobody Cares Chapter 5: Take Care of the People, the Products, and the Profits—in That Order A Good Place to Work Why Startups Should Train Their People Is It Okay to Hire People from Your Friend’s Company? Why It’s Hard to Bring Big Company Execs into Little Companies Hiring Executives: If You’ve Never Done the Job, How Do You Hire Somebody Good? When Employees Misinterpret Managers Management Debt Management Quality Assurance Chapter 6: Conce......